1. ACCEPTANCE OF TERMS
By accessing, downloading, installing, or using the Simpligy (simpligy.com) Services by Whiterock | Reid, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.
We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://www.simpligy.com/terms-conditions/ on a regular basis to keep Yourself informed of any changes.
2. EARNINGS AND INCOME DISCLAIMER:
Whiterock Reid Inc. (“Whiterock | Reid”) can not and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 60-day 100% satisfaction guarantee on the digital training products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions, and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
When addressing financial matters in any of our Sites, videos, newsletters or other content, we’ve taken every effort to ensure we accurately represent our programs and their ability to grow your business and improve your life. However, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations. This is not a “get rich scheme.” Nothing on our Sites is a promise or guarantee of earnings. Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and do not guarantee your success, income level, or ability to earn revenue. You alone are responsible for your actions and results in life and business. Any forward-looking statements outlined on our Sites are simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models presented on our Sites, and we offer no professional legal, medical, psychological or financial advice.
Hours of Operation
Whiterock Reid Inc. (“Whiterock | Reid”) corporate office is open Monday-Friday 9a.m. - 5p.m. PST
We close for all government observed holidays
This policies and procedures applies to all Whiterock | Reid products sold on this site or any other site owned by Whiterock | Reid that includes a link to this page.
Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.
3. Returns and Cancellations
3.1 Subscriptions, Trials and Digital Products
Your Simpligy membership, which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Simpligy digital service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by subscriber. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method.
Trial Subscriptions: Your Simpligy membership may start with a trial. The trial period of your membership lasts for 30 days or as otherwise specified during sign-up. For combinations with other offers, restrictions may apply. Trials are for new and certain former members only. Simpligy reserves the right, in its absolute discretion, to determine your trial eligibility
Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your Simpligy monthly paid subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.
Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your Simpligy yearly paid subscription. Any refunds requests after 30 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, your prorated refund would be 50% of the purchase price.
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
4. Terms of Subscription Renewal
Trial members will receive a notice from us that your trial period is ending or that the paying portion of your membership has begun. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at [email protected].
Monthly Simpligy Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.
Yearly Simpligy Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.
5. Simpligy Certifications and Mastery Courses
You have THIRTY (30) Days from the date of the original purchase to review the training and preview the course. Any refund requests after the THIRTY (30) DAY time limit will not be processed.
No refunds will be processed after the final exam has been started.
5.1 Brand Blueprint Course
You have THIRTY (30) Days from the start date of the class to request a refund. Any refund requests after the THIRTY (30) DAY time limit will not be processed.
No refunds will be processed after the final exam has been started.
6. Member Discount Policy
From time to time, on some Simpligy products, we will offer our members the opportunity to purchase additional products and services at a discount rate. To be eligible for this discount, the customer must me a member in good standing at the time of purchase. No rebates or partial refunds will be offered if a customer purchases a training, and then joins as a member, because these discount are intended to be a benefit for active members, and not an enticement for new members.
In the event that a member purchases an item that was eligible for a discount, if the member notifies our Customer Care department within 30 days of the purchase, a partial refund for the discounted amount will be offered. If the available discount is not reported within 30 days, a credit for additional purchases will be offered, but note that no refunds or credits will be offered after 12 months from the date of purchase.
7. Live Streams
Refunds will only be provided in situations where the customer is unable to watch the Livestream due to technical issues.
Refunds will only be considered and processed on the first day of each respective event.
LIMITATION ON LIABILITY.
THE SIMPLIGY STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE SIMPLIGY LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. SIMPLIGY DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SIMPLIGY LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.
Simpligy is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Simpligy on account of technical problems or traffic congestion online or on the Internet or at any Website, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Simpligy owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Simpligy which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Simpligy reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SIMPLIGY WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.
8. Your Account
You agree to provide accurate and complete information when you register with, and as you use, the Simpligy Services, and you agree to update your account information to keep it accurate and complete. You agree that Simpligy may store and use the information you provide for use in maintaining and billing fees to your Account.
8.1 Access to Previous Purchases
As an accommodation to you, subsequent to acquiring Simpligy training, you may download previously acquired training (when available) onto any Associated Device. Some Simpligy training or services that you previously acquired may not be available for subsequent download or access at any given time, and Simpligy shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.
Simpligy reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.
9. Social Media Groups and Communities
Business owners of all levels are welcome here. We have community members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.
Business owners of all levels are welcome here.
We have members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
Keep it respectful
Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
No pitching to the group
We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
No gated content
Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
Keep it on topic
We reserve the right to remove posts based on off-topic content or offensive content.
Partnering with other members
Access to our groups does not mean that Simpligy endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy. If you are looking for help implementing the methods that that Simpligy teaches, we have a list of (vetted) partners available.
Report posts that are breaking group policies
Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly via private message so our team can review them.
Breaking the rules
Three warnings for rule-breaking behavior will result in a 7-day removal from the group. After the 7 day period, you are welcome to rejoin the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.
10. Intellectual Property
You agree that the Simpligy, including but not limited to Whiterock | Reid Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Simpligy Services, contains proprietary information and material that is owned by Whiterock | Reid and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Simpligy Services in compliance with this Agreement. No portion of the Simpligy Services may be reproduced in any form or by any means, without expressed written permission from Whiterock | Reid. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Simpligy Services in any manner, and you shall not exploit the Simpligy brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, Whiterock | Reid and its licensors reserve the right to change, suspend, remove, or disable access to any Simpligy products, content, or other materials comprising a part of the Simpligy brand at any time without notice. In no event will Whiterock | Reid be liable for making these changes. Simpligy may also impose limits on the use of or access to certain features or portions of Simpligy services, in any case and without notice or liability.
All copyrights in and to Whiterock Reid Inc. (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Whiterock | Reid and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF WHITEROCK REID INC., EXCEPT FOR USE OF WHITEROCK REID INC. AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
Simpligy, the Simpligy logo, other Whiterock | Reid trademarks, service marks, graphics, and logos used in connection with Whiterock Reid Inc. are trademarks or registered trademarks of Whiterock Reid Inc. in Canada and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Simpligy Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.
11. Product Including Our 100% Risk-Free Guarantee:
Our commitment is to help how to uncover your brand & grow your business. If you don’t feel our courses are worth your investment, we’ll refund 100% of your money.
IMPORTANT: To be eligible for a refund, you must notify before the end of the 30th day Pacific Standard time. Why? Because we know that if you do the work, you’ll get extraordinary value. If you do the work and don’t get value, we don’t deserve your money. It’s that simple. We put an exceptional amount of time and effort into our programs and we expect you to do the same. All of our training, is for serious business leaders only.
Finally, everyone in your organization can benefit from these resources, but please don’t share them with people outside of your organization. You do not have right to distribute or sell this information in any way. If you break these terms you will be help personally liable for damages. If you have any questions, please email [email protected].
CHARGEBACKS AND PAYMENT SECURITY. To the extent that Client provides Company with Credit-Card(s) information for payment on Client’s account, Company shall be authorized to charge Client’s Credit-Card(s) for any unpaid charges on the dates set forth herein. If client uses a multiple payment plan to make payments to Company, Company shall be authorized to make all charges at the time they are due and not require separate authorization in order to do so. Client shall not make any chargebacks to Company’s account or cancel the credit card that is provided as security without Company’s prior written consent. Client is responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith. Client shall not change any of the credit card information provided to Company without notifying Company in advance.
If you have questions or comments regarding Simpligy or Whiterock Reid Inc. products, please email us at [email protected]